GPM Recent Engagements

• 5,000-life Public Entity Benefit Trust
  Identified areas of non-performance by current service provider and, through in-depth needs analysis and RFI process, identified new service provider. Assisted with implementation process, acting as third-party mediator to hold both parties accountable for commitments to ensure a successful introduction of a new Benefits Administration system and to help cement the new client-service provider relationship.
• Leading HRIS Service Provider
  Reviewed specifications for a new benefit enrollment module of leading HRIS and payroll software provider to help identify initial release requirements and ensure all specifications support benefit administration compliance. Working collaboratively, walked through the full specification plan for product development, weighing in on all components to advise on best practice approaches.
• Large Broker/Consultant Firm
  Released updated scan of the HR & Benefits Administration technology and outsourcing market, covering more than 100 service providers. Complete scan is proprietary, but information is readily drawn upon for all GPM clients.
• 10,000-life Parent Company of Multinational Franchises
  Performed market review for Benefit Administration technology and outsourcing services, leading to a renegotiation of the contract with their current service provider resulting in a half million dollar plus savings over a three-year period.
• National Benefits Broker/Consultant
  Developed risk framework to support evaluation of benefit administration technology and outsourcing service providers; providing due diligence against it.
• Regional Broker Consultant
  Designed and conducted a multi-phase approach to determine long-term strategy that ensures an in-depth understanding of the market; an overview of Benefit Administration technology and outsourcing partner strategy options; and a specific partner program strategy that includes vetting, due diligence and program implementation.
• National Healthcare Insurance Company
  Supported evaluation and replacement of current underperforming benefits administration platform; designed and facilitated strategy to define current market offerings against existing platform and identify service gaps.