Through comprehensive industry research and thought leadership, we deliver unique value to our clients by synthesizing data into actionable information; facilitating market action around employers, investors, benefit brokers, carriers and service providers.
Favorite tweet from HR Tech 2018:
"Experience is not a user interface." – @jasonaverbook #HRTechConf
Consuela Shorter has worked in the human resources and learning & development space for more than 20 years, serving clients in a wide range of industries in the profit and non-profit sectors. Prior to joining the Gruppo Marcucci team, Ms. Shorter was the sole proprietor of an HCM consulting company whose mission was to increase employee performance and engagement through HR technology and design custom manager & leadership development programs. Ms. Shorter managed the implementation of several medium- and large-scale learning management systems, supporting 500 to 130,000 users. She has extensive experience in RFP management, service provider selection, contract negotiation/management and the implementation of various HCM systems. Other client services included HCM system optimization and integration with ERP and POS platforms. She has a deep understanding of training program development, organizational change management strategy and customer loyalty and employee engagement program management. Over the tenure of her career, Ms. Shorter has trained and provided guidance to clients on HRIS, recruiting, onboarding, performance management, learning management and succession planning systems. As a former HR practitioner, she is well-positioned to assist clients in selecting and implementing best-fit HCM technologies. At Gruppo Marcucci, Ms. Shorter specializes in learning technologies. She is a certified Master Trainer and Instructional Designer.
Gruppo Marcucci (GPM), a division of Gallagher Benefit Services, Inc., provides outsourcing intelligence and associated consulting to stakeholders in the Benefits and HR Technology & Outsourcing industry. Our in-depth understanding of the service provider market and our vast experience sourcing and implementing solutions is key to our clients achieving full operational success.
Business relationships face similar challenges as married couples. And when communication breaks down, sometimes it's best to seek help from a marriage counselor. Read our blog about resolving conflict between employers and tech service providers. https://bit.ly/2GGLslN #hrtechpic.twitter.com/WM0bNC2kXB