Through comprehensive industry research and thought leadership, we deliver unique value to our clients by synthesizing data into actionable information; facilitating market action around employers, investors, benefit brokers, carriers and service providers.
Ms. Copenhaver brings to Gruppo Marcucci a strong background in client management support in employee benefits, including HR technology resources. She began her career providing day-to-day client support for a non-profit multi-employer trust that delivers healthcare for its members’ employees, before moving to one of the world’s largest human resources consulting firms where she focused on client management support for small- to mid-size employers. Most recently, Ms. Copenhaver was a strategic account manager for a nationally-recognized HR technology company where she worked closely with broker partners to ensure a mutually successful relationship with clients. In her various roles, Ms. Copenhaver gained experience and expertise in developing strategy and growth plans, managing client escalations, helping customers navigate the growing pool of HR technology options, managing service providers, preparing employee communications and ensuring employer compliance. This varied and robust experience in HR and benefits technology gives her a strong basis upon which to assist Gruppo Marcucci clients in identifying, selecting and/or implementing benefits administration and related industry technologies.
Gruppo Marcucci (GPM), a division of Gallagher Benefit Services, Inc., provides outsourcing intelligence and associated consulting to stakeholders in the Benefits and HR Technology & Outsourcing industry. Our in-depth understanding of the service provider market and our vast experience sourcing and implementing solutions is key to our clients achieving full operational success.