CARRIER-TECHNOLOGY SERVICE PROVIDER RELATIONSHIP BEST PRACTICES

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  •  CARRIER-TECHNOLOGY SERVICE PROVIDER RELATIONSHIP BEST PRACTICES
 

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CARRIER-TECHNOLOGY SERVICE PROVIDER RELATIONSHIP BEST PRACTICES

The emergence of technology service providers as key players in the delivery of employee benefits has left many insurance carriers wondering how best to structure their relationships with service providers to take advantage of their capabilities and market access. There is growing interest on the part of carriers and technology service providers to improve on the transactional model (basic file exchange). This report provides a current state of the market and describes four types of carrier-provider alliances — from the basic transactional model to a strategic partnership. The report also looks at carrier subsidy considerations, relationship governance/contracting and offers best practice guidance to both parties.

 

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About Gruppo Marcucci

Gruppo Marcucci (GPM), a division of Gallagher Benefit Services, Inc., provides outsourcing intelligence and associated consulting to stakeholders in the Benefits and HR Technology & Outsourcing industry. Our in-depth understanding of the service provider market and our vast experience sourcing and implementing solutions is key to our clients achieving full operational success.

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June 21, 2019
People leave jobs at inconvenient moments in time. It’s a fact of personnel management. When turnover happens at your HR tech provider, don’t freak out. Take a deep breath & read our new article for tips on how to prepare for this inevitable event. https://bit.ly/2Xs2w83  #hrtechpic.twitter.com/TDY1neLbyc

People leave jobs at inconvenient moments in time. It’s a fact of personnel management. When turnover happens at your HR tech provider, don’t freak out. Take a deep breath & read our new article for tips on how to prepare for this inevitable event. https://bit.ly/2Xs2w83 

May 20, 2019
Software implementation gone awry. It’s the top reason my phone rings with cries of “Help me, Rhonda!” Every day my team helps manage HR tech implementations with coaching support. Read my new article with tips to improve your next implementation. https://bit.ly/2VSjSuI  #HRtechpic.twitter.com/S22ntJFZht

Software implementation gone awry. It’s the top reason my phone rings with cries of “Help me, Rhonda!” Every day my team helps manage HR tech implementations with coaching support. Read my new article with tips to improve your next implementation. https://bit.ly/2VSjSuI 

April 17, 2019
Agent Smith, HAL 9000, Skynet -- artificial intelligence gone rogue is a core theme of sci-fi but talk of AI in HR technology is very real. But what's real and what's just hype? Read our article to help you understand what you’re really buying. https://bit.ly/2KLKfNS  #ai #hrtechpic.twitter.com/YKGMZmr7Gq

Agent Smith, HAL 9000, Skynet -- artificial intelligence gone rogue is a core theme of sci-fi but talk of AI in HR technology is very real. But what's real and what's just hype? Read our article to help you understand what you’re really buying. https://bit.ly/2KLKfNS 

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