DECISION SUPPORT TECHNOLOGY PLATFORMS TRENDS & OUTLOOK REPORT - 2018

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  •  DECISION SUPPORT TECHNOLOGY PLATFORMS TRENDS & OUTLOOK REPORT - 2018
 

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DECISION SUPPORT TECHNOLOGY PLATFORMS TRENDS & OUTLOOK REPORT - 2018

The influence of consumerism (or “employeeism”) on healthcare is substantial, giving rise to the “decision support” technology sector in the human resources and benefits technology market. What began in response to expanded plan choice has been sustained by the complexity of healthcare benefit plans and the need for employers to provide their employees with tools to guide them in making choices about plan selection and plan use based on their individual and family health and welfare needs. The Gruppo Marcucci team refers to these tools as “help me choose” and “help me use” technology. This report examines the trends driving decision support and offers an outlook for this growing sector, along with recommendations for key stakeholders, including employers, benefit advisors, carriers, service providers and investors.

 

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